Emmett Shaughnessy, V

Technical Consultation Specialist & Software Developer

Frisco, TX 75036 | (214) 817-7883 | hey@emmetts.dev | emmetts.dev | linkedin.com/in/emmettshaughnessy

Professional Summary

Technology professional with 7+ years spanning technical consultation, IT support, and software development across Windows, macOS, and Linux. Founded ES Development LLC and shipped 9 iOS applications with 30,000+ combined downloads; delivered six years of technical instruction; translate complex problems into clear, actionable solutions.

Technical Skills

Languages:

Swift, JavaScript, TypeScript, Python, Java, C++, HTML, CSS, SQL

Frameworks & Tools:

React, Next.js, Node.js, SwiftUI, Firebase, Git, Docker, AWS, REST APIs, WordPress, Figma

Platforms:

iOS, macOS, Windows, Linux, Active Directory

AI & Developer Tooling:

Claude API, Anthropic SDK, Model Context Protocol (MCP), Gemini API, Claude Code, OpenAI Codex

Specialties:

Full-Stack Software Development, Frontend & Backend Engineering, In-House API Design, AI-Assisted Development (Claude Code), Web Development, UI/UX Design, Technical Consultation, Project Management, Curriculum Development, IT Troubleshooting, Mobile Device Management (MDM), Hardware Diagnostics, Data Recovery, Networking, Apple Authorized Service Provider (AASP)

Professional Experience

Consultation Agent

– Present

Geek Squad, Best Buy | Frisco, TX

  • Developed diagnostic playbooks for complex Windows and macOS software conflicts, improving first-visit resolution rates through systematic root-cause analysis
  • Serve as store-level Google ecosystem representative, training 15+ colleagues and educating customers on platform literacy and product adoption
  • Authored customer-facing documentation and internal SOPs that standardized service delivery and reduced repeat-visit issues across the precinct
  • Resolve 15+ client cases per day spanning Windows, macOS, and Linux, including malware remediation, data recovery, network troubleshooting, and multi-vendor software conflicts

Computing Category Advisor

–

Best Buy | Frisco, TX

  • Delivered consultative sales for computing products and service plans, matching customer needs to laptops, desktops, and peripherals
  • Earned promotion into Geek Squad Consultation Agent role through demonstrated technical depth and customer focus

Founder & Owner

– Present

ES Development LLC (fka On Point Technologies) | Frisco, TX

  • Published 9 mobile iOS applications on the App Store with 30,000+ combined downloads across consumer and utility categories
  • Architected and shipped full-stack mobile and web applications using Swift, SwiftUI, React, Next.js, Firebase, and cloud services, ranging from solo consumer apps to client-commissioned platforms
  • Managed end-to-end client engagements across web development, custom software, and technical consulting, including marketing platforms, musician portfolios, and small business sites
  • Delivered independent technical consultation for small business clients, covering hardware diagnostics, network configuration, and custom software solutions

Senior Technical Lead

–

iCode School Franchise | Dallas-Frisco, TX

  • Promoted from Lab Mentor to Senior Technical Lead over six years on the strength of instructional quality and operational leadership
  • Led technical instruction for students ages 6–18 in programming, robotics, game development, and engineering using Java, Swift, Python, HTML, CSS, and C++
  • Authored original curriculum for programming, robotics, and engineering courses; managed intern staff and oversaw summer camps across the franchise

Lead Website Designer & Developer

–

Blue Seed Solutions | Frisco, TX

  • Designed and developed responsive client websites end-to-end in HTML, CSS, and JavaScript, owning every stage from discovery through deployment alongside direct client communication

Selected Projects